Your Order ID can be found on your order confirmation, top right corner. You have received your order confirmation through email and in the parcel.

If you wish to return, you have 14 days to register the return of the product(s), from the day you received your order.

It is not possible to directly exchange a product. Instead you are welcome to return the product, and then place a new order. Please note that you have 14 days to register the return of the product(s), from the day you received your order.

Yes, it is free to return if you use the returnlabel provided by Miinto. If you have not already received a return label with your order, you will receive it through email when you have registered your return.

As soon as the shop has received your return, you will receive an email confirming your return has been processed. After this you can expect to receive your refund within 1-5 bankdays.