Exterior: light loss of shape, rubbing, stains, partially pen marks. Shoulder strap: slight scratches. Metal fittings: slight scratches. Interior: rubbing, light stain. Pocket: rubbing, light stain. Corner: rubbing. Condition: Good, but used. A good but used item will have been worn and potentially washed but will be in good condition and well taken care of. The item will have visible wear and tear but the defects will be minor. These have to be mentioned and visible in photos.